This Privacy Policy describes how we collect, use, and protect the personal information of individuals who have opted in to receive text messages ("users", "you", "your") as part of our text message system used primarily for customer service notifications. By participating in our text message campaign, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
1. Information Collection
- When you opt in to receive text messages from us, we may collect personal information such as your name, phone number, and any other information you provide voluntarily.
- We may also collect non-personal information related to your interactions with our text message campaign, such as message delivery status and engagement metrics.
2. Use of Information
- We use the personal information you provide to send you text messages as part of our customer service based SMS campaign, including promotional messages, updates, and other communications related to our products or services.
- We may use non-personal information for analytical purposes, to improve our text message campaign, and for marketing and advertising purposes.
3. Information Sharing
- We do not sell, trade, or otherwise transfer your personal information to third parties.
4. Data Security
- We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
- However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your personal information.
5. Opt-Out
- You have the right to opt out of receiving text messages from us at any time by replying "STOP" to any message you receive. Once you opt out, we will no longer send you text messages, except as required by law or for administrative purposes.
- If you wish to opt back in to receiving text messages from us, you may do so by following the instructions provided on our website or contacting us directly.
6. Changes to this Privacy Policy
- We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website or through our text message campaign. Your continued participation in our text message campaign after the posting of changes constitutes your acceptance of such changes.
7. Contact Us
- If you have any questions or concerns about this Privacy Policy or our text message campaign, please contact us at 818-510-3375.
This Privacy Policy was last updated on 04/01/2024.